Software is transforming the world, but there is still work to be done to ensure quality in the delivery experience itself.
IT departments must invest in paying down technical and organizational debts, creating fast feedback loops in close collaboration with stakeholders, and using automation of manual labor.
If they don't, these organizations will be unable to recruit and retain the talent required to achieve strategic goals.
Based on author Kristian Bank Erbou 's fift.
Building Better Software Build better software: how to improve digital product quality and organizational performance, paperback/kristian bank erbou
