Since its first edition 15 years ago, Business Process Analysis has become a standard reference work in the library of many business process practitioners.
This new edition continues the presentation of a portfolio of analysis techniques essential for any serious business process analysis work - and goes much further.
Since those early days, there has been a rapid expansion of approaches to business process work, and most of these are reflected in the book's subtitle: architecture, engineerin.
Requirements Analytics Business process analysis: including architecture, engineering, management, and maturity, paperback/geoffrey darnton
