More than 30 years ago, Dick Grote developed a powerful, nonpunitive discipline system that turned a troubled Frito-Lay plant from a hotbed of employee sabotage and toxic relations into a productive, respectful environment--one where employees took personal responsibility for their behavior, and managers helped problem employees become productive players.
Grote's method spread to other companies, and gained national recognition with the 1995 release of the first edition of.
Amacom Discipline without punishment: the proven strategy that turns problem employees into superior performers, paperback/dick grote
