Industrial Press Exceeding the goal: adventures in strategy, information technology, computer software, technical services, and goldratt's theory of constr/john ricketts

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A manager's instinct is to strive to control everything.

That's not just ineffective, it's a practical impossibility.

So, where should managers commit finite resources to achieve their enterprise's mission? Eli Goldratt's Theory of Constraints (TOC), introduced in The Goal , is a great place to start, but a terrible place to stop, as most readers can't put that knowledge to use.

Constraints hold organizations in check.

Without them, productivity would be easy, and companies could gr.