Change your life in Hospitality forever.
In this book, I will show you the way to change your service life forever.
I will guide you through the 5 GOLDEN PILLARS of service excellence and beyond, to deliver the best service in the world, in fact it is beyond the best service; it is phenomenal service I have witnessed countless front of house professionals literally change their lives and achieve staggering results by applying the 5 GOLDEN PILLARS of service excellence.
Gratuities.
British Butler Institute Excellence: the empirical 5 golden pillars of life in service, hardcover/gary williams
