In the heart of downtown, there was a palace of commerce, a jewel of Chicago history.
It was Marshall Field & Company.
Give the lady what she wants.
The customer is always right.
These generous policies are Marshall Field's legacy to the world of retail.
Here is the department store's history, a love story, told with fun and flair.
It include a very personal new preface by Rick Kogan, longtime Chicago newpaperman, radio personality, and eldest son of Herman Kogan.