An all-new guide to help first-time managers and supervisors develop effective communication skills for leading and inspiring their staff.
From the author of How to Say It(r) at Work , a one-stop communication primer for anyone in a management position for the first time.
Covering everything from delegating, planning and running meetings, and mentoring, to building a team and motivating subordinates, this is the perfect reference for anyone who wants to put their best foot.
Prentice Hall Press How to say it for first-time managers: winning words and strategies for earning your team's confidence, paperback/jack griffin
