Description At some point in our lives, we've all experienced a small injustice -- a restaurant botching our lunch order, a business not returning our calls, or a fellow airline passenger squashing us by moving his seat back -- and suffered in silence for fear of offending anyone.
When we fail to speak up, however, we end up shortchanging ourselves.
In I Wanted Fries with That , Amy Fish encourages readers to stand up for themselves by complaining effectively .
New World Library I wanted fries with that: how to ask for what you want and get what you need, paperback/amy fish
