This book provides practical guidance to the contemporary manager, stressing the critical thinking and problem solving skills required to navigate today's complex business environments.
This edition also stresses the role of technology and the dramatic rise and importance of social media and data driven decision making.
Framed around the functional areas of management - Planning, Organizing, Staffing, Influencing, and Controlling -- the authors continue to emphasize the need for organizations and their people to be guided by effective leadership and continuous improvement.
Each chapter includes a series of box inserts providing a deeper insight into specialized areas of management.
Global Applications features the successful application of one or more of a chapter's concepts from the practice of management in non-U.
situations.
Ethical Management boxes showcase managers facing decisions that contain a variety of issues and consequences for themselves and others.
Valuing Diversity and Inclusion boxes depict unique ways in which organizations show appreciation for their diverse employees.
Managing Social Media boxes focus on managers' use of technology in various aspects of management, as well as its impact on the manager and the organization.
About the Author: Warren Plunkett is a retired professor of management and Chairman of the Business Department at Wright College, City Colleges of Chicago.
He holds a B.
from Notre Dame University and an M.
from Roosevelt University.
Since graduating from Notre Dame, Warren has been a high school teacher, a systems analyst, a member of the U.
Army Reserve, a management consultant, a college professor for 30 years at Wright College, and most recently an entrepreneur.
Warren has authored several textbooks, including Supervision: The Direction of People at Work, Business, The Consumer in America, and Management: Meeting and Exceeding Customer Expectations.
Warren has made numerous presentations to industry, and has served.
| Author | Warren |
|---|---|
| Supervision | The |
| Management | Meeting and |
Wessex, Inc. Management: meeting and exceeding customer expectations, hardcover/gemmy allen
