University Press Of America Managing customer value. essentials of product quality, customer service, and price decisions, paperback/bill dodds

University Press Of America

University Press Of America Managing customer value. essentials of product quality, customer service, and price decisions, paperback/bill dodds

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Providing the right combination of product quality, customer service and price is good business.

Unless a business does something that creates value for their customer, then the chances of business success are nil.

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Managing customer value. essentials of product quality, customer service, and price decisions, paperback/bill dodds

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University Press Of America Managing customer value. essentials of product quality, customer service, and price decisions, paperback/bill dodds

120.99 Lei

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