How to Resolve the Really Hard Problems Every manager makes tough calls--it comes with the job.
And the hardest decisions are the gray areas--situations where you and your team have worked hard to find an answer, you've done the best analysis you can, and you still don't know what to do.
But you have to make a decision.
You have to choose, commit, act, and live with the consequences and persuade others to follow your lead.
Gray areas test your skills as a manager, your judgment, and.
Harvard Business School Press Managing in the gray: five timeless questions for resolving your toughest problems at work, hardcover/joseph l. badaracco jr
