Createspace Independent Publishing Platform Peace at work: the hr manager's guide to workplace mediation, paperback/john ford

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IS THIS BOOK FOR YOU? If you.

- are in HR and are tasked with general or specific responsibility for the management of workplace conflict - need support and guidance about how best to approach the management of internal workplace conflict - are ready to add to your toolbox a practical skill that fosters a more peaceful workplace - want to make a positive difference in the world .

then it probably is My goal is to support you to successfully master the skill of workplace mediation.

I want to make it easy for you to mediate internal workplace conflict.

I want to share with you what I have learnt from working as a professional mediator with an employment and workplace focus.

I am going to reveal all I know about resolving conflict as easily as possible, so that you can do it too.

I am also going to weave in what I have learnt academically while teaching graduate students the skills of conflict resolution, negotiation and mediation.

For some time now, as part of my corporate training practice, I have taught HR managers the skill of mediation through the offices of the Northern California Human Resources Association.

Although a book can never replace the learning that occurs in a classic training environment, my hope is to convey to you, through these pages, what I cover when training your colleagues.

I do not have to tell you how debilitating poorly managed workplace conflict can be.

I want to give you the tools to do something productive about it.

Conflict does not have to be a headache.

In fact, it should be seen as a sign of vitality; a sign that something needs to change within an organization.

Having mediation as a tool can go a long way to support authentic organizational harmony and well-being.

And if you are the one doing the mediation, you get the accolades for being a peacemaker Peace at Work is a must-read for all HR professionals who aspire to a better solution to workplace conflict and who want to add the skill of mediation to their toolbox.

John Ford t.