The SIAM Professional Body of Knowledge (BoK) expands the description of service integration and management (SIAM) from the previously released SIAM Foundation BoK .
The Foundation BoK is recommended reading before using this publication.
The contents of the SIAM Professional BoK are the source material for the EXIN/BCS Service Integration and Management Professional (SIAM(R)P) certification.
Van Haren Publishing Service integration and management professional body of knowledge (siam (r) professional bok) | michelle major-goldsmith a.o simon dorst
