Korgen Hospitality The surprise restaurant manager, paperback/ken mcgarrie

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Surprise - you're in charge now Steady money and new opportunities awaited as you moved up from server or bartender to front-of-house manager.

But too often, restaurant management find themselves leading with minimal training, a ton of responsibilities, and no clue how to improve.

You've run the Friday night rush, you've juggled expectations of staff and guests-but have you figured out how to improve while keeping the restaurant profitable? In The Surprise R.