Emerald Publishing Limited V-model of service quality. an exploration of african customer service delivery metrics, paperback/grafton whyte
Emerald Publishing Limited

Emerald Publishing Limited V-model of service quality. an exploration of african customer service delivery metrics, paperback/grafton whyte

Vezi magazinul Elefant
  • 2 stele, bazat pe 1 voturi

The V-Model of Service Quality offers a powerful tool for measuringservice quality.

This book grounds the theoretical interventions in data drawn from case studiesin the Sub-Saharan African context to make the models applicable to bothresearchers and working managers.

  • 293.00 Lei
Cu cate stelute ai vota acest produs?

Magazine foreign books

Clientii au cumparat si

Categorii Emerald Publishing Limited

Branduri carte straina

Emerald Publishing Limited V-model of service quality. an exploration of african customer service delivery metrics, paperback/grafton whyte

Emerald Publishing Limited V-model of service quality. an exploration of african customer service delivery metrics, paperback/grafton whyte

293.00 Lei