Douglas E. Noll De-escalate

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• Discover how to successfully and efficiently calm an angry person or diffuse a volatile situation in ninety seconds or less with this proven and accessible peacekeeping method by self-described lawyer turned peacemaker Douglas E.
• Noll.
• We live in an increasingly divided world and most of us have encountered our fair share of aggressive people and difficult confrontations.
• Fortunately, we now have the tools to become peacemakers and transform emotionally volatile situations and hurt feelings to calm, non-aggressive ones.
• Tested on prison inmates, De-Escalate offers a new set of social listening and communication skills, based on the latest findings in neuroscience and meditation.
• Along with practical exercises and scenario-based examples, each chapter focuses on specific themes, such as dealing with emotionally charged teenagers and frustrated coworkers.
• Additionally, Noll shares practical tips on how to be civil in an uncivil society.
• With De-Escalate, we can bring peace to all facets of life, cultivate healthier relationships, and participate in creating a more caring and compassionate future for us all.